Returns & Exchanges

Due to the intimate nature of our products — including lingerie, sleepwear, and hosiery — we are unable to accept returns or exchanges once an item has been worn, tried on, or unsealed.

This policy helps us maintain the highest hygiene and quality standards for all customers.

Please review your order carefully before checkout, and feel free to contact us if you need assistance choosing your size or style.

If your item arrives damaged, defective, or incorrect, please reach out to us within 48 hours of delivery.

Include your order number and clear photos of the item and packaging — our support team will promptly review your case and arrange a replacement or refund if applicable.

We deeply appreciate your understanding and continued trust in our commitment to quality and care.

Every RezaFay piece is designed to be cherished — and your satisfaction means everything to us.